FAQs

The majority of fine dining packages can be booked online.  The exception to this is private boxes, chalets and dining rooms.  For private chalets and dining rooms please call  0844 346 0346 or email: hospitality@ascot.co.uk, or, for box package enquiries call 0870 726 3042 or email: boxes@ascot.co.uk.

This website includes details of all the official fine dining packages available at Royal Ascot 2013 including the private boxes. We strongly advise customers to use only official Ascot Racecourse channels to ensure that you receive the best value and the highest levels of service.

It has come to our attention that various companies are offering fine dining packages and tickets for Royal Ascot in 2013. If you buy fine dining or tickets from any party that is not authorised to sell these by Ascot Racecourse you should be aware that the facility provided may not be within the Racecourse, or even in the immediate vicinity. We suggest you check the location of the facility very carefully and, if in any doubt, telephone us on 0844 346 0346.

Official Royal Ascot Agents are endorsed by Ascot Racecourse Limited and carry the Royal Ascot Official Agent Logo on their literature.

Tickets will be sent out from the beginning of May 2013. Please note all tickets are sent by special delivery and will need to be signed for on receipt.

Please note Royal Enclosure guest badges cannot be issued until security forms, sent with your booking confirmation, are completed in full and returned to Ascot Hospitality.

Ascot Racecourse is easily accessible by road from the M25, M3, M4 and M40. By train there is a direct 50 minute route from London Waterloo and a direct 30 minute route from Reading.

Ascot is also easily accessible from London Heathrow.

There is a helicopter landing facility close to the Racecourse. Please call Helicopter and Aviation services on 01427 718800 or fax 01427 718811. For fixed wing aircraft, the two nearest airfields are Fairoaks, Chobham (01276 857300) and White Waltham, Maidenhead (01628 823 272) which are both about nine miles away.

During Royal Ascot week allow extra time for your journey.

During Royal Ascot the car parks open at 9.00am and the gates open at 10.30am each day. Racegoers are encouraged to arrive as early as possible to avoid traffic congestion and certainly before midday. If you are travelling by car, please follow the designated routes that will be clearly signposted and do not use satellite navigation systems.

Car park labels are included with all fine dining packages. Additional labels must be purchased in advance by calling 0870 727 1234. Demand for car parking at Royal Ascot is extremely high and, should you require additional parking, you are encouraged to book it as soon as possible.

If you wish to travel by coach or limousine then car park labels may be transferred to cover all, or part of, a coach or limousine parking label. This must be arranged prior to delivery of tickets so please call 0870 727 4321 to discuss your requirements.
 

The Royal Ascot 2012 dress code will be released shortly.

Ascot Racecourse provides an accessible environment for all our racegoers, including older people and those people with disabilities. Our ‘Access for All’ policy includes provision of disabled parking spaces, designated viewing areas and wheelchair hire. We are happy to make special arrangements and to assist with any queries, both in advance and on the day of the race meeting. Please call 0870 722 7227 or email accessofficer@ascot.co.uk.

The main entrance to the Racecourse is located on Ascot High Street. From Ascot station and all car park areas, follow the signs to the nearest entrance. If parking in Car Park 7, you may enter the Racecourse from the entrance in Car Park 1.

The Royal Procession normally takes place at approximately 2.00pm each day. Her Majesty the Queen and the Royal Party enter the Racecourse in horse-drawn landaus at the Golden Gates, located at the eastern-most point of the Straight Mile. The procession drives up the straight mile, passing the Silver Ring, Heath and Grandstand Admission areas, finally turning into the Royal Enclosure, before arriving in the Parade Ring.

The racing begins at 2.30pm on all five days of Royal Ascot. There are six races on the card and an order of running will be available on the Racing section of the website: ascot.co.uk from early spring.

Viewing is accessible for all in the Royal Enclosure and Grandstand Admission areas. The Parade Ring is the area where the horses parade prior to their race, and where the presentation to the winner is made after the race. The Parade Ring is at the heart of the Racecourse, centrally situated on the south side of the stand.

The bars will close 30 minutes after the last race which is normally at 5.30pm each day. Other facilities will shut down one hour after the last race.

Racegoers are invited to join singing round the Bandstand, accompanied by a military band, which is a traditional part of Royal Ascot. This normally begins at 6.00pm for half an hour and racegoers in the Royal Enclosure and Grandstand Admission are welcome to attend. The Bandstand is situated on the Plaza Lawns.

To assist you with your travel, Ascot Hospitality have arranged a free accommodation booking service with Jigsaw Limited. Jigsaw have negotiated rates at a number of hotels in close proximity to Ascot Racecourse, which offer an excellent range of styles and budgets. We recommend that bookings are made as early as possible to avoid disappointment. For a list of preferred hotels and to make a booking please call 0870 049 0011.

Ascot Hospitality are delighted to help you plan your day, please call 0870 727 4321 or email hospitality@ascot.co.uk for more information. We suggest that to make the best of your time you advise your guests of the following:

9.00am Car parks open
10.30am Gates open
11.00am Welcome drink reception 
12.15pm Luncheon
2.00pm Royal Procession
2.30pm First race
3.30pm Afternoon tea
5.30pm Last race
6.00pm Traditional singing around the Bandstand
 

All timings are approximate.